Shipping & Delivery
Dates shown in Hong Kong Time. Weekends & listed holidays skipped. Auto-updates daily.
XBOX MODEL COMPARISON
| Feature / Model | X/S HE | PR Tournament | PR Tournament FPS |
|---|---|---|---|
| Base | X/S | X/S | X/S |
| Joysticks | Hall Effect | TMR | TMR |
| Rumbles | ✓ | – | – |
| Trigger Type | Normal | FPS | FPS |
| Reflex Back Buttons | – | Fixed | Remappable |
| Anti-Sweat Grip | – | – | Included |
Frequently Asked Questions
Quick answers so you can checkout with confidence.
Standard: ships in 7 business days from order confirmation.
Expedited: ships the next business day.
- Orders are built with care; timelines reflect our quality process.
Yes. Your controller retains the full native DualSense experience and pairs wirelessly with PS5.
- Bluetooth wireless pairing with PS5
- Officla charging docks
- USB-C charging and wired play supported
Our performance upgrades do not remove these features.
7-Day Fast-Replace Guarantee: If anything isn’t right within the first 7 days of delivery, we’ll replace your controller quickly.
- Send your order number and a short video of the issue to support.
- We’ll validate and arrange a replacement with priority handling.
We stand behind every build and make the exchange process straightforward.
You can cancel within 24 hours of placing your order.
After 24 hours, builds enter production and cannot be canceled due to the custom nature of our controllers.